WavesProtecting Your Information

Cybersecurity is something we take very seriously at Downeast Pension Services.

Our primary security objective is to protect our clients’ information. As part of an organization that is governed by stringent banking regulations, DPS benefits from the regulatory environment of its parent company. Not only do we deeply care about security, but we are also required by law to make it happen.

In accordance with best practices and regulatory requirements we maintain comprehensive information security policies and are held accountable by an independent Audit division that leads multiple third party engagements each year to assess and test the efficacy of our security measures.

The parent company of DPS invests heavily in a layered system of technology controls, which are designed to deter, detect, and prevent malicious activity directed at our web applications and information assets. To enable our workforce with the proper detection skills, we regularly conduct phishing simulation campaigns, provide training and track progress.

In fact, when the Department of Labor's cybersecurity division recently introduced new guidelines, it was found that our security measures already in place exceeded what was now being required. In everything we do, DPS is committed to staying at the forefront of cybersecurity vigilance to help keep your business, your business.

Portal for Personal Identifiable Information (PII):

DPS uses a secure portal (Secure File Exchange) for the transmission of PII, confidential files, and sensitive information.

Secure File Exchange: Login

For existing users, the Secure File Exchange can be found here: www.plansponsorlink.com/dps

Secure File Exchange: New Users

For more information about our Secure File Exchange and/or for new user sign up: Secure File Exchange Info Sheet